How Social Engineering Tricks You Online
Posted: 15th June 2024 - Reading Time: 3 minutes
Imagine a scammer posing as a bank calling about suspicious activity on your account. They sound convincing, and before you know it, you’ve revealed your personal details. That’s social engineering in a nutshell – manipulating people into bypassing security measures for the attacker’s gain.
These fraudsters exploit a fundamental human weakness: trust. Often using phone calls, emails, and texts, they trick victims into handing over sensitive information like passwords or bank account numbers. Think of it as a con for the digital age.
Here’s how they might target you:
- Phishing: You receive a seemingly legitimate email, perhaps from your bank or a delivery company (like DPD or Yodel), urging you to click a dodgy link or download an attachment. These emails can be quite sophisticated, mimicking real logos and language. Once you click, malware could be installed, or you might be directed to a fake website designed to steal your login details.
- Spear Phishing: This is a targeted attack where the email appears even more genuine. Attackers might research your company or personal details beforehand, making the email seem more believable. They might even address you by name and reference specific projects you’re working on, like a recent tax return with HMRC.
- Vishing: Here, the social engineer uses a phone call instead of email. They might pretend to be from your internet provider (like BT or Virgin Media) or a tech support company like Currys PC World, claiming to have identified a problem with your account. The goal is to trick you into revealing personal information or granting remote access to your computer.
- Smishing: This social engineering tactic uses text messages (SMS) instead of calls or emails. Similar to phishing, the message might urge you to click a link or call a number that could lead to a scam, like a fake National Lottery win notification.
Social engineering thrives on the human tendency to trust. Hackers find it easier to exploit this trust than to spend time cracking complex security systems. Imagine a high-security building with a guard who lets anyone claiming to be a pizza delivery person straight in. That’s essentially what happens when you fall for a social engineering scam.
Staying Secure:
Don’t be fooled by a convincing story or sense of urgency. Verify any suspicious communication directly with the supposed sender, using a phone number or website you know is legitimate (like contacting your bank through their official app or website).
Be wary of unsolicited calls, emails, or texts asking for sensitive information. Legitimate organisations like the NHS won’t pressure you into revealing personal details over the phone or email.
If something seems too good to be true, it probably is. Don’t click on suspicious links or attachments, no matter how tempting the offer (like a free holiday or winning a competition you never entered).
By staying vigilant and aware of these social engineering tactics, you can significantly reduce your risk of falling victim to online scams.